Privacy Policy

Effective Date: 1 October 2025

Planet SaaS (“we,” “our,” “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK GDPR, EU GDPR, and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Planet SaaS

Email: hello@planetsaas.io

Website: https://planetsaas.tech

2. Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: name, email address, and any details you provide when subscribing to updates, requesting information, or contacting us.
  • Technical Data: IP address, browser type, device information, operating system, pages visited, and time spent on the Site.
  • Cookies & Tracking Data: used to enhance your experience and improve our Site (see Section 7).

We do not collect sensitive personal data unless explicitly required and with your consent.

3. Lawful Bases for Processing

We process your personal data only when we have a lawful basis under the GDPR:

  • Consent: when you subscribe to newsletters, marketing emails, or accept cookies.
  • Contract: when we need your information to provide services you requested.
  • Legal Obligation: when processing is required by law.
  • Legitimate Interests: to improve our Site, ensure security, and better understand user behaviour (balanced against your rights).

4. How We Use Your Data

We use your personal data to:

  • Provide, operate, and maintain our Site.
  • Respond to enquiries and communicate with you.
  • Send newsletters, product updates, and promotional information (if you have opted in).
  • Analyse usage trends to improve functionality and performance.
  • Comply with legal obligations and protect our rights.

5. Sharing of Data

We will never sell your personal data. We may share data only with:

  • Service Providers: trusted third parties who support our Site (hosting, analytics, email delivery).
  • Legal Authorities: if required to comply with applicable laws or enforce our rights.
  • Business Transfers: in case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this Policy or as required by law. For marketing communications, we retain your details until you withdraw consent (unsubscribe).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions.
  • Analyse usage and improve performance.
  • Personalise your experience.

When you first visit our Site, you will be asked to consent to non-essential cookies. You can change your cookie preferences at any time via your browser settings.

8. Your Data Protection Rights

Under the UK GDPR/EU GDPR, you have the right to:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request corrections to inaccurate or incomplete data.
  • Erasure: request deletion of your personal data (“right to be forgotten”).
  • Restriction: request limited use of your data.
  • Portability: request transfer of your data to another service.
  • Withdraw Consent: opt out of marketing or cookies at any time.
  • Object: to processing based on legitimate interests.

To exercise these rights, contact us at hello@planetsaas.io.

9. International Transfers

If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

10. Security of Your Data

We use appropriate technical and organisational measures to protect personal data. While we strive to ensure its security, no method of transmission over the Internet is completely secure.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new “Effective Date.”

12. Contact Us

For questions, concerns, or to exercise your rights, contact:

Planet SaaS

Email: hello@planetsaas.io

Website: https://planetsaas.tech

 

If you are based in the EU, you also have the right to lodge a complaint with your local Data Protection Authority.